Terms of Service

The rules and guidelines for using Paladin

Effective Date: January 1, 2025

Last Updated: January 1, 2025

Agreement to Terms

By accessing or using Paladin ("the Platform," "Service," "we," "us," or "our"), you ("User," "you," or "your") agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use our Service.

Description of Service

Paladin is an AI-powered job application assistant platform that helps users:

  • Create and manage multiple professional profiles
  • Generate personalized cover letters using artificial intelligence
  • Track job applications and analyze success rates
  • Optimize job search strategies through analytics and insights

Eligibility

To use Paladin, you must:

  • Be at least 16 years old
  • Have the legal capacity to enter into this agreement
  • Provide accurate and complete information during registration
  • Maintain the security of your account credentials

Account Registration and Security

Account Creation

  • You must provide accurate, current, and complete information
  • You are responsible for maintaining the confidentiality of your login credentials
  • You must notify us immediately of any unauthorized use of your account
  • One person may not maintain multiple accounts

Account Security

  • You are solely responsible for all activities that occur under your account
  • We are not liable for any loss or damage arising from your failure to secure your account
  • We reserve the right to suspend or terminate accounts that violate our security policies

Acceptable Use Policy

You May

  • Use Paladin for legitimate job search purposes
  • Create accurate professional profiles representing your skills and experience
  • Apply to job opportunities through our platform
  • Share feedback and suggestions for platform improvement

You May Not

  • Provide false, misleading, or inaccurate information
  • Use the platform for illegal activities or purposes
  • Attempt to reverse engineer or access our proprietary algorithms
  • Create fake profiles or impersonate others
  • Spam employers or abuse the application system
  • Use automated tools or bots to interact with our platform
  • Violate any applicable laws or regulations

AI-Generated Content

Cover Letters and Applications

  • AI-generated cover letters are suggestions based on your profile and job descriptions
  • You are responsible for reviewing and editing all AI-generated content before submission
  • We do not guarantee the accuracy or effectiveness of AI-generated content
  • Final responsibility for application content lies with you

Important: AI-generated content becomes your property once created for your use. You may modify, edit, and use it as you see fit, but you're responsible for reviewing it before submission.

Subscription and Payment Terms

Free Plan

  • Limited features as described on our pricing page
  • Subject to usage limitations and restrictions
  • May include promotional materials or advertisements

Paid Subscriptions

  • Subscription fees are charged in advance on a recurring basis
  • All fees are non-refundable unless otherwise stated
  • We may change subscription prices with 30 days' notice
  • You may cancel your subscription at any time

Limitation of Liability

No Employment Guarantees

  • We do not guarantee job offers, interviews, or employment outcomes
  • Success depends on many factors beyond our control
  • We provide tools and assistance but cannot guarantee results

Liability Limitations

  • Our liability is limited to the maximum extent permitted by law
  • We are not liable for indirect, incidental, or consequential damages
  • Our total liability will not exceed the amount you paid for our services in the past 12 months

Service Availability and Modifications

Platform Availability

  • We strive to maintain high uptime but do not guarantee uninterrupted service
  • We may perform maintenance that temporarily affects service availability
  • We are not liable for damages caused by service interruptions

Service Modifications

  • We may modify, update, or discontinue features at any time
  • We will provide reasonable notice of significant changes
  • Continued use of the platform constitutes acceptance of modifications

Termination

Your Rights

  • You may terminate your account at any time
  • You may export your data before termination
  • Paid subscriptions will continue until the end of the billing period

Our Rights

  • We may terminate or suspend accounts that violate these Terms
  • We may discontinue the service with reasonable notice
  • We reserve the right to refuse service to anyone

Changes to Terms

We may update these Terms periodically. We will:

  • Notify you of significant changes via email or platform notification
  • Post the effective date of any changes
  • Give you the opportunity to review changes before they take effect

Continued use of Paladin after changes constitute acceptance of the updated Terms.

Contact Information

If you have questions about these Terms of Service:

  • Email: legal@paladin.com
  • Address: Paladin Legal Team, [Your Address]
  • Customer Support: support@paladin.com

Acknowledgment

By using Paladin, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

These Terms of Service are designed to be fair and transparent while protecting both users and the platform. We encourage you to read them carefully and contact us if you have any questions.

Questions About Our Terms?

Need clarification on any of our terms and conditions? We're here to help.

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